About Us

The City of Kinston's Department of Public Services provides a wide array of services to citizens, including:
  • Solid Waste Collection
  • Electricity
  • Water
  • Sewer
  • Cemetery Management
These tasks are performed by over 150 highly-trained and skilled employees who take pride in their work and their community.


The Department of Public Services has received numerous awards and accolades for performance, safety, and customer service. The effort and knowledge used to achieve these awards is the same effort and knowledge used at each and every job site.

We are recognized as a Reliable Public Power Provider by the American Public Power Association. To qualify, individual cities are measured on reliability, safety, training, and system improvement. The communities have to own and operate their electric systems, offering customers excellent, local customer service. The City of Kinston was selected from over 2,000 public power utilities nationwide.

Mission Statement

Our mission is to support and enhance the quality of life for our residents, businesses, and industries by delivering responsive, cost efficient services to all neighborhoods and maintaining reliable utility infrastructure and systems in a manner that emphasizes customer satisfaction, public service, and good stewardship of human, fiscal, and natural resources.