City of Kinston offers several ways to pay your utility bill. You will need your account number, amount due, and jurisdiction code 4319.

Payment Types

Online

• Online Access
• Payment Type: Visa or MasterCard
• No convenience fee

Note: Payment portal is offline between 2 a.m. and 4 a.m.

Telephone

• Payment Type: Check, Visa or MasterCard
• No convenience fee
• Phone Number: 252-526-2720

Enter jurisdiction code 4319.

Bank Draft

• Bank Draft Authorization Form - Please fill out this form and return it to Customer Service at City Hall or fax it to (252)939-3128.

At City Hall, which is located at:
207 E King Street
Kinston, NC 28501

In Person Payment Details

• Inside with cash, check, or money order only
• Drive-up window with cash, check, or money order only
• Night depository, located in drive-through area with check or money order only