As a resident, what services do I receive for my monthly $31.08 Environmental Services fee?

Weekly collection of garbage (green roll-out cart and bags placed beside it), yard debris, and C&D debris. Monthly collection of recyclables (blue roll-out cart), such as clean glass, plastic, paper, and cardboard. Seasonal bulk leaf collection from December through January. City-wide vector control, which is the control of mosquitoes and other pests with the application of pesticides and larvacides.

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1. How do I apply for utility service and will I need a deposit?
2. Does Kinston Public Services offer "budget pay" for utility bills?
3. Where can I get answers regarding my garbage and recycling service questions?
4. What is the cost to reconnect utility service(s) after being cutout for nonpayment?
5. As a resident, what services do I receive for my monthly $31.08 Environmental Services fee?
6. What should I do if I am medically unable to push my garbage or recycling cart to the curb for collection?
7. Is my electric bill twice as high as Duke Energy Progress?
8. What is considered meter tampering?
9. What is ElectriCities?
10. What is the North Carolina Eastern Municipal Power Agency (NCEMPA)?
11. What is the Neuse Regional Water and Sewer Authority (NRWASA)?
12. What should I do if my water is discolored?
13. How do I know who maintains specific streets in Kinston?