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1. How do I access my employee email?

City employees can access their email through our web access portal.

2. How do I apply for utility service and will I need a deposit?

For questions, please call our 24 Hour Customer Service at (252) 939-3282 or you can view our Application Requirements For Utility Service (PDF)

3. What should I do if I am medically unable to push my garbage or recycling cart to the curb for collection?

Contact our 24-Hour Customer Service at 252-939-3282 and ask about a medical exemption for garbage service.